UK deliveries

E4EVL

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Has anyone heard anything? I’m completely in the dark at the moment and have been for a month or two since receiving the thruxton invite which I couldn’t attend but no one has been in touch and other than rumours I don’t know anything about when the cars are due to arrive, test drives etc etc yet other countries are already taking delivery... can anyone shed any light on things that isn’t just rumour or speculation?
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Gaz_smithy

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September if you have confirmed your order and chose your colour.
 
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E4EVL

E4EVL

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When you say chosen your colour and confirmed your order. I feel like I have done this when I responded to the Supra pro email they sent which it made it sound like you were ordering. That said, the flip side is the original order process T’s and C’s said you’d be invited to test drive at a dealer and then you’d have seven days from that point to decide whether to order and confirm colour and spec from that point blah blah... but that hasn’t happened so I’m confused.

I was invited to thruxton but couldn’t attend. I was told dealer test drives would be in July but radio silence :/ it’s been a bit of a badly managed process tbh as most people I speak to are just as in the dark as me, including the dealers!
 

Gaz_smithy

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Replying to the supra pro email was your confirmation of ordering. If you contact your select dealer they should be able to give you a bit more info with regards, although test drives should be at your dealer this month or August.
 

Ursicles

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They have been pretty lax on details.

Im still waiting to hear about the financing on the car - I did ask at thruxton and they gave me a very high level value, but agree the lack of communication for a halo car is pitiful.
 
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E4EVL

E4EVL

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Yeah, I still don’t know who my supra “champion” is at the dealer!
 

Ursicles

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Had a call from the guys we got our company Aygo from and they said I can ask for them to be my centre.

Problem is I'm in Kent and they are in Milton Keynes!
 
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E4EVL

E4EVL

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You can ask for anyone to be your centre, you’ll have picked this in the early part of the order stages
 
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E4EVL

E4EVL

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Replying to the supra pro email was your confirmation of ordering. If you contact your select dealer they should be able to give you a bit more info with regards, although test drives should be at your dealer this month or August.
It’s turns out that was t my confirmation of ordering. I spoke to the dealer today and they’ve confirmed it’s on their system as a “reservation” but says it’s not ordered. Apparently it only becomes an order after you have test driven and committed so no idea what the relevance of the email was. At least it should give me chance to swap colour I think I want white now instead of grey after seeing more pics and vids that aren’t computer generated or filtered
 

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I think there are serious mixed messages here from dealers.

Im on the system as having a car due to me, but ive not confirmed anything bar the deposit - I have no idea how I was supposed to commit to it either as on the Thurxton event I was told that Toyota would be sending us more details out, and its been a month now and nothing.

Ive also called the 'helpline' twice and they have been zero help even though they have claimed to pass on my details.

This is very different to when I ordered an A4 on a cheapo lease deal where I had a website to see where the car was in the process at all times. Pretty poor showing from Toyota on what is their most expensive/halo vehicle.
 
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E4EVL

E4EVL

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I’ve had very good feedback from the Facebook team, they pass it through and get back to me quite regularly. I’ve since had another conversation with the dealer as he put an email in too and they’ve confirmed a lot more information. They’ve confirmed I’m priority for a dealer test drive because I couldn’t attend thruxton and that there is a 19 car for me but no dates yet. Confirmed customer cars were delivered September onwards as others have stated but no dates for my specific car.
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