Navigation not activated....?

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Trojan1992

Trojan1992

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Jon
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Just an update, the dealers owner has had several meetings with the culprits and was " so mad he left for the day" Be sure to always use the dealer BS meter for these types of stories. I am supposed to hear more tomorrow.

My local Toyota dealer who services my TRD Pro 4Runner said they are not Supra certified yet ( even though they have sold two ) and cannot do the Navigation activation. I grew tired of this and called Toyota USA and they are now involved if only for documentation.

It has become sort of comical, but it gets better...

My awesome state requires my car , a 2020, 50 state compliant car at that to get a smog certificate, so I ran it by the shop, it failed. Of course it did, it has 22 miles on it and they said it needs 100 or so because at some point the battery was disconnected and won't give proper readings. I'm driving around California with it with some strange VA tag placed about the middle of the windshield of proof of some kind.

Finally, my USAA insurance bill came today, officially the Supra is more expensive to insure than my 2018 RS3, 2018 GT3, 2019 SQ5, 2019 JCW and 2019 TRD Pro, the last two combined. It beats the GT3 by 100 dollars and the RS3 by 163 dollars! The RS3 was 72k dollars as I got a special color and the GT3 171k.....they must think Supra owners are a risk group. I know it all varies but I am 49 no tickets in 24 years etc etc.

Again, I am finding this all very amusing.

On a positive note, I really like the car. I would venture to say that my RS3 would be hard pressed to really beat the Supra but it would as the launch is almost unbeatable. The GT3 is PDK and would be neck and neck until the Porsche would leave it behind. The handling is interesting, almost loose/effortless in turn-in but really fun! This is after a whopping 24 miles mind you. I've had BMW's with M3's and M5's and like BMW interiors so that was a plus. But the car gathers attention...at the moment. I am very glad I got Downshift Blue. It changed color 3 times today. Purple, grey and blue. I have Maritime Blue on my GT3 and Riveria Blue on my RS3 so I do like my blues. Even Voodoo on my TRD.

Oh, the binder, the dealer said they stopped ordering them as they were 6 dollars per car at 200 cars a month. I could only reply " wow" to that statement. They did order me a red stitched leather one....for 6 dollars.

I had a FJ Cruiser which was my first Toyota exp, it was a disaster and the 4Runner was better but holy %^%^ there is a world of difference from Toyota and certain European brands, not all as my RS3 buy was awful. But just wow.
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Trojan1992

Trojan1992

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Jon
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Location
Newport Beach
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RS3, GT3, TRD Pro 4Runner and 2020 V60 Polestar T8
I spoke to the owner today as my email had gone to his Spam folder. He was deeply embarrassed by his people and has made some rather large promises at making me happy/whole. The proof will be in the pudding but after I finished with him his Toyota paid customer relations manager called me and got the ball rolling. Hopefully they fulfill their promise.
 
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Trojan1992

Trojan1992

Well-Known Member
First Name
Jon
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Newport Beach
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RS3, GT3, TRD Pro 4Runner and 2020 V60 Polestar T8
This is my last update on this fiasco. I will give the owner and Toyota USA credit they fixed everything.

They overnighted the CF mirror caps today, my mat, my leather binder and a check for 2,000 dollars!

So basically I got about 3k off MSRP which at the end of the day is better than a stick in the eye. They called my local dealer and made arrangements to have my car scheduled for a quick service to activate my Nav and also a free oil change when I want, they made whatever financial arrangements were needed as I am not involved, only show up.

They also overnighted me 30 day tags. ( another oversight)

So, I am happy.

Thanks for letting me vent.
 

XtremeMaC

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wow! dealer did indeed deliver on his promise and beyond! You're the first official person to buy it below MSRP :)
For everyone's sake, please take pictures of the CF mirrors. I have them on so I couldn't take pics of the rear, etc.
 
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Trojan1992

Trojan1992

Well-Known Member
First Name
Jon
Joined
Aug 2, 2019
Threads
16
Messages
179
Reaction score
203
Location
Newport Beach
Car(s)
RS3, GT3, TRD Pro 4Runner and 2020 V60 Polestar T8
Perhaps, but it was a frustrating way to reach that achievement ! I will do a DIY step by step as I will install them when I get them. As a side note, California requires a smog certificate even though this is a 2020, it failed again today. The car is so new the ECU is not generating whatever hell the machine requires. They said to keep driving it.
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