How to Activate Your Navigation System

Waferz

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Hey guys, new launch edition owner here. I drove 2 hours away to take delivery of my car. The dealer knew I was coming for a few days and still didn’t have the car washed and ready for pickup, muchless the navigation activated.

With that said, nothing works for me. The supra connect app does not work, the SOS is not activated, etc. My supra connect app has been on awaiting confirmation for 4 days now! I would assume the NAV code should activate all of this?

As an update to the Map codes, I was able to create my own account and request the map code. I should have it some time Monday, and I will certainly see if there is a way we can do this on our end instead of having to go to a dealer.
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Brian04

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Everything works on mine except my Nav isn’t activated either. I took it in and the tech was having trouble getting the car to accept the code. At least that’s what they told me. Good luck on receiving the code cause I was able to do the same but I never got the code when it was supposed to be delivered. Hopefully it has changed. Let us know if you do receive it.
 

POS VETT

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Waferz and Brian04 - just be aware that those were the symptoms that occurred in my LE during PDS along with an error message saying "transport mode is not deleted from all modules". In my case, Toyota still DOES NOT KNOW how to repair that and the car is now a lemon with under 100 miles on the odometer.
 

Brian04

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The day I took mine in and they couldn’t get it to activate, the service advisor told me they have to contact the engineer to come down and investigate it. Needless to say I still haven’t been contacted to bring it back in during the week. They wanted to keep the car over the weekend and I just laughed and said no way.
 

Waferz

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I’ve got almost 200 miles and no signs of “transport mode”, is there any way I can check for that?

I feel the same as you guys, no way in heck I’m leaving my car at the dealership over the weekend!
 

POS VETT

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I’ve got almost 200 miles and no signs of “transport mode”, is there any way I can check for that?

I feel the same as you guys, no way in heck I’m leaving my car at the dealership over the weekend!
Transport mode can be detected during PDS.
 

Waferz

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I should have had my code hours ago, so I’m going to go ahead and assume I won’t be sent one and plan to head to the nearest dealer within the next couple of weeks.
 

Brian04

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I thought in transport mode nothing worked. Not even the AC. I say that because I looked at one that had just arrived at a dealer and they were showing it to me while the tech was working on it. He mentioned the AC will work after it’s out of transport mode.
 

Waferz

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Do the cameras work?
Which cameras? The reverse camera? That and the sensors seem to work fine. I cannot get the supra connect app, navigation, or safety connect to activate. Aside from those things I think everything works
 
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Waferz

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Update for you guys.

I went to a local dealer today and got to talk with the tech. The code is sent to a dealer through a program and not via email, this is why those of us who have attempted to get a code ourselves are not getting one. The cable used is an OBD to Ethernet cable and the program is something like “ISTA”.

The process was fairly quick (30 minutes or so) and now everything is working flawlessly for me.

Anyone having any issues should go to a local dealer immediately and ask that the entire PDI process be completed a 2nd time. The tech said they can run a test that will show any faults in the system and the pdi process can be re run if necessary.
 

POS VETT

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Good thing it worked for your car. The PDS process has been run multiple times on my LE with the same or worse results.
 

Waferz

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Good thing it worked for your car. The PDS process has been run multiple times on my LE with the same or worse results.
That really, really sucks to hear! I hope you get it sorted out or Toyota replaces your car with an equivalent launch edition!

I would assume that you’ve tried a few different dealerships? The process was very easy where I went.
 

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That really, really sucks to hear! I hope you get it sorted out or Toyota replaces your car with an equivalent launch edition!

I would assume that you’ve tried a few different dealerships? The process was very easy where I went.
Your car definitely is out of transport mode. If it was in transport mode, you won't be able to rev your engine past 2k rpm and above 45mph. I know this because I went to go look at mine right as it came off the truck. If the dealer you bought it from isn't able to figure out the nav, you should take it to a nearby dealer. I would call and ask first. Ask if they have a certified Supra tech
 

Waferz

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Your car definitely is out of transport mode. If it was in transport mode, you won't be able to rev your engine past 2k rpm and above 45mph. I know this because I went to go look at mine right as it came off the truck. If the dealer you bought it from isn't able to figure out the nav, you should take it to a nearby dealer. I would call and ask first. Ask if they have a certified Supra tech
My car is good to go now, but thank you!
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