Supra Connect

Chief131

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Heath
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Oklahoma
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2021 Supra 3.0
Weird question and something small and rather insignificant. Inside my Supra Connect app - it shows my car with a car cover on it...... my BMW did not do that, and it shows the car without a cover on the website. Just thought this was odd and wondered if it was something I had not activated.
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Tsar

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New Jersey
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2020 Supra
Odd. Should display your car. Do you have full functionality in the app? Not that full functionality is anything close to the bmw app but still. Pic with uncovered car below:
 

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Zero

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Scott
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Waxhaw, NC
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2021 Supra, 89 Supra
Mine has been displayed under a cover too ever since I have owned the car.
 

KBG

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Bryan
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Atlanta - OTP
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2021 Supra
Reg'd my profile in July and I still have the car cover.
 
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Chief131

Chief131

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Heath
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Oklahoma
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2021 Supra 3.0
  • Thread starter
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Difference between ‘20 and ‘21?? Seems like those with car have ’20 and those with car cover have ‘21........ I have all features enabled. Maybe it is a New Years present for us?
 

zoltiz

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Andrew
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ATL
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2021 here, same cover image, website shows the car, even my color (maybe just a coincidence)
 

dkmcclelland

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Dustin
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San Francisco
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2021 3.0 GR Supra
Same thing on mine. Just bought it last month. On the phone with Customer Service now and the guy thinks I’m insane. Asked me “so you’re telling me you have a problem with how the car looks on the app, but it works perfectly. Okay let me research..... this....” 🤣🤦🏻‍♂️🤷🏻‍♂️
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supradupra

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pa
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2020 supra (soon)
mine shows a covered car still and has the entire time i have owned the car
 

XtremeMaC

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MaC
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_________ SE Michigan, USA
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2013 GT86 _____2020 Supra
Besides a glitch on Toyota/BMW end, I'd suggest going into every menu on your phone/website and car and then update/accept and see if that changes it, including permissions on your car.

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2021-01-08 14_48_53-Toyota Supra Connect customer portal – connecting to your Toyota Supra dig...png
 

Xxyion

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Fremont
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A91 Refraction Blue, 05' S2000
I cant seem to add my vehicle. Every time i try to add it via the last 7 of my VIN it just says an error has occurred.
 

XtremeMaC

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MaC
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2013 GT86 _____2020 Supra
I cant seem to add my vehicle. Every time i try to add it via the last 7 of my VIN it just says an error has occurred.
From Canada? Even vin decoders fail on those. Ever tried yours on vin decoder?
 

jchall30

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KY
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2021 Toyota Supra A91 Refraction 2020 Lexus UX250H F Sport
I have the same problem. Car cover image on the app and website. I have a open ticket with Toyota Telematics. Everyone should call that has this issue is what they told me to tell the people on this forum as I mentioned several people here has this issue
 

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