Tuning Locked ECU's Post 6/2020

XtremeMaC

Well-Known Member
First Name
MaC
Joined
Aug 8, 2018
Messages
1,465
Reaction score
1,437
Location
_________ SE Michigan, USA
Car(s)
2020 Supra
I don’t know about corporate getting involved in a warranty claim or fix for your car. The dealership is Toyota of Orlando and the owner of the dealership has a 800+ HP built Supra by the tuner (Titan Motorsports). One of the selling points for Toyota of Orlando is go get the car modified as much as you want and everything is covered as long as Titan does the work.
So, if something goes wrong after Titan tunes it, what, will dealership honor the warranty?? really?
Advertisement

 

TheTazzMania

Member
First Name
Taz
Joined
Aug 15, 2021
Messages
9
Reaction score
8
Location
Florida
Car(s)
2021 Supra A91 (ECU DOB 09/2020)
So, if something goes wrong after Titan tunes it, what, will dealership honor the warranty?? really?
Yeah that’s the agreement and contract between Toyota of Orlando and Titan. The owner isn’t your ordinary car dealership owner. Owns some high end Ferraris, the 800+ HP Supra.
 
Last edited:

suicidaleggroll

Well-Known Member
First Name
Adam
Joined
Mar 29, 2021
Messages
230
Reaction score
332
Location
Colorado
Car(s)
2021 Supra 3.0 Premium, 2012 WRX
Yeah that’s the agreement and contract between Toyota of Orlando and Titan. The owner is your ordinary car dealership owner. Owns some high end Ferraris, the 800+ HP Supra.
I would take that promise with a HUGE grain of salt. If your engine explodes, Toyota of Orlando doesn't just fix it, they have to get corporate approval in order for those costs to get paid by Toyota. Getting that approval can mean sending details, pictures, oil samples, etc. It's out of the dealership's hands at that point. If corporate says no, do you really think this little independently-owned dealership is going to drop half the price of the car doing a full engine swap on their own dime?
 

zrk

Well-Known Member
First Name
Zack
Joined
Apr 20, 2021
Messages
1,470
Reaction score
1,894
Location
Chicago, IL
Car(s)
2021 Supra - Nocturnal Black
I could possibly see a world where Toyota of Orlando has a deal with Titan to order a new motor at cost or something, but this isn't how warranties work. Typically the dealer makes a request to corporate, corporate does their poking around and approves or denies. Dealers have some pull on the matter, but not much.
 

TheTazzMania

Member
First Name
Taz
Joined
Aug 15, 2021
Messages
9
Reaction score
8
Location
Florida
Car(s)
2021 Supra A91 (ECU DOB 09/2020)
Please keep in mind this guy is in Florida and the info could come from someone that consumes bath salts.
😂😂😂 Typical Florida Man story right? Call Toyota of Orlando and ask em?

If we get to the point where we’re about to blow a motor than yeah I think I’m gonna have on paper with Titan and Toyota of Orlando that I’m covered, but when I purchased the vehicle, I was explained if Titan does my tune, DP, exhaust, motor work like the owner did, I won’t void my warranty. I get that they would need to involve corporate in some matters but again, this isn’t some mom and pop Toyota dealership. As long as they’ve been here selling Corollas, Camry’s, and Prius, they could afford to fix whatever happened with your car, as long as you did it as the agreement was.
 

TheTazzMania

Member
First Name
Taz
Joined
Aug 15, 2021
Messages
9
Reaction score
8
Location
Florida
Car(s)
2021 Supra A91 (ECU DOB 09/2020)
😂😂😂 Typical Florida Man story right? Call Toyota of Orlando and ask em?

If we get to the point where we’re about to blow a motor than yeah I think I’m gonna have on paper with Titan and Toyota of Orlando that I’m covered, but when I purchased the vehicle, I was explained if Titan does my tune, DP, exhaust, motor work like the owner did, I won’t void my warranty. I get that they would need to involve corporate in some matters but again, this isn’t some mom and pop Toyota dealership. As long as they’ve been here selling Corollas, Camry’s, and Prius, they could afford to fix whatever happened with your car, as long as you did it as the agreement was.
I just left Titan. I bought their protune, AMS Intake, and Tomei Single Exit Exhaust. All I can do right now until an unlock happens. Asked the tech to clarify the contract agreement about the warranty;
Bolt ons, covered
An example, heavy engine work, meh
If you got drag radials, and constantly launch the car and break an axle then no, not covered. Basically if something you do is going to break the car then it won’t be covered.
 

Tsuki

Well-Known Member
Joined
May 15, 2021
Messages
182
Reaction score
172
Location
Charlotte, NC
Car(s)
2021 Supra
I don’t know about corporate getting involved in a warranty claim or fix for your car. The dealership is Toyota of Orlando and the owner of the dealership has a 800+ HP built Supra by the tuner (Titan Motorsports). One of the selling points for Toyota of Orlando is go get the car modified as much as you want and everything is covered as long as Titan does the work.
I do. You are not getting work done on a part commonly destroyed by power (I.e., especially engine and trans) without scrutiny from corporate. Period. If you have documentation from the dealership stating that, then that’s fine, but it’s going to be the dealership footing the bill, not Toyota.
Don’t trust a single one of these people if you don’t have it in writing. Dealerships SAYING things like that is extremely common. Dealerships actually putting their money where their mouth is when corporate won’t cover it generally don’t exist.
I’ve been playing this game for ~25 years, and I’ve seen countless people screwed over by dealership promises like this. For some reason, people always want to trust dealerships, known for deceit, over people with plenty of experience, and nothing to gain.
 

black_sedan

Well-Known Member
First Name
BR
Joined
Sep 15, 2019
Messages
476
Reaction score
348
Location
Northeast Florida
Car(s)
a90 Supra, Ford Raptor
Update to my original post, MP has not responded to me yet
I wouldnt hold my breath with MP. As far as warranty, I wouldnt put too much faith into what Titan's agreement is. There is only so much on the dealer level that both the Service Dept and Titan can do. If your engine has a major failure and Toyota corp sends their own tech out to inspect it, It will be outside of the dealership hands at that point
 

TheTazzMania

Member
First Name
Taz
Joined
Aug 15, 2021
Messages
9
Reaction score
8
Location
Florida
Car(s)
2021 Supra A91 (ECU DOB 09/2020)
Appreciate the advice guys, definitely don’t plan on doing major mods to the motor, especially since it can’t be tuned. After the rep at Titan explained their agreement with the dealership more, I got a better understanding of it.
 

XtremeMaC

Well-Known Member
First Name
MaC
Joined
Aug 8, 2018
Messages
1,465
Reaction score
1,437
Location
_________ SE Michigan, USA
Car(s)
2020 Supra
Not the same thing, but when I got the FRS recall on valve springs done, which many dealers FUBAR'ed after applying excessive rtv, (I was against getting the fix done) but dealer insisted they've a good tech, I had the manager write and sign a letter saying they'll cover the costs if in the next x thousand miles the car breaks down..

In short, even though verbal agreements are legally binding, I feel more comfortable with a written statement. Surely there are lawyers that'll rip apart each word, intent, lack of this and that, yet you still hope the dealer will honor their, at least written, word... Heck I'm sure they'll start with some BS like they don't have the authority to make such agreements, etc.
 
Advertisement

 
Advertisement
Top