I never used it. I sent him a pic of mine before the new one showed up. It's reusable if it was used. Goes both ways too. How I know I'm not getting used? But why use it and send back? You will not be able to access tune or fun settings.
I was told I could return a item by marshall who works for visconti. He should know the policy and straight up lied to me about a simple return. Then blames me for his lie. Crazy then when I posted it on a fb page they deleted many comments and kept only theirs. To try and justify a lie instead...
Just avoid them if you can. They have lied to me and lost me as a customer. It's all good though other good vendors and tuners are out there. Some have had good service some have had bad. Just be cautious.