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Supply Chain Director Life in my professional world is very challenging right now. But I still love what I do.

Not yet. They had to call Toyota to get the proper part number, but the part is still on back order. I have been given various eta's since January, but the dates keep getting pushed back. Supply Chain issues being what they are, the Service Manager calls me with a new expected delivery date...

Where at in Cali are you located? What dealership solved this for you?

Will do and thanks for the update.

Keep us updated when it comes in and how the install goes. I have been into the dealership twice for the replacement but ran into issues with the wrong head unit being sent both times. First time they received a non nav unit, and the second time my original head unit has an electrical connector...

Has anyone successfully had their head unit replaced after the software recall? Had the recall done successfully but navigation quit working. Dealer ordered new head unit. Part came in but Service Advisor informs me it is the wrong part. Non navigation unit received in error. Tech and parts guy...

It means the gps/nav is not working properly. Failure of the head unit has been the related cause after the update is done. The nav application will become stuck in the loading cycle and not work. Because the speed limit icon is tied to the navigation, it shows only "limit" since it is not...

Has happened to several of us. Fix is the head unit needs to be replaced. Take it back and after confirming the issue, they will order a new one. No eta on the replacement as of yet, as they are on backorder.

Check and verify your Navigation works properly. Others, like myself, who have had that happen, have had the nav freeze on the loading screen.

Thanks for the update and feedback. Part of me wonders if the Toyota oil is on National Backorder because they are looking at changing the oil spec due to the oil usage issues. I did ask about supplying my own oil since they were out but my dealership said no. I then stated I would just...

Took my car in for its 10K service and Service Advisor calls stating the GR Supra oil is on national backorder. They would be unable to do the oil change. After further discussion with their District Service Manager, they ended up getting oil from the local BMW dealership for my car. Is anyone...

Yep, sounds like the exact same issue I am experiencing.

Had the software recall done and everything works as it should except now I have no navigation. The application just freezes on the loading screen. Took the car back to have them look at it, and they stated the head unit is bad and needs to be replaced. A new unit is being ordered, but I have...

Well just got off the phone with the Service Advisor and they have to replace the head unit. They have submitted the order for it and will advise on eta when they get more information. They are saying I must have had a bad unit all along, but I personally think this software upgrade caused it...

I have an appointment Monday morning. Two Supra techs are available that day and have stated that freezing of certain functions have been reported. I have heard the fix can be as simple as updating the software again to as extreme as having to replace the head unit, so we shall see.

@Supraf512 Did you ever get this resolved? I have the exact same issue. Had the software recall done and everything works fine except for navigation stuck on loading.