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Concierge Services will be discontinued starting June 30, 2025

TEH215

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Dear Toyota Supra Connect Customer,​
Based on our records, your Toyota Supra is equipped with Toyota Supra Connect powered by BMW ConnectedDrive.

This is to notify you that starting June 30, 2025, Concierge Services will be discontinued and no longer available. Concierge Services is a 24/7 personal assistant in the vehicle that enables connection to a Response Specialist, who can provide information about Points of Interest (POI) and send destinations to the navigation system.

You can use the service without restriction until June 30, 2025.

For more details, please refer to Concierge Discontinuation Frequently Asked Questions. Should you have any questions about this change or about Toyota Supra Connect services, please contact the Toyota Customer Experience Center at 1-800-331-4331.​

FREQUENTLY ASKED QUESTIONS
What is discontinuing?

Toyota Supra Connect Concierge Services, a 24/7 personal assistant in the vehicle that enables connection to a Response Specialist through the use of the Concierge call function in the vehicle menu. Once discontinued, it will no longer be possible to use the Concierge service.​

Why is it discontinuing?

The service is being discontinued as there are more popular ways to search for POI information. This includes the Toyota Supra Connect app, in-vehicle voice search, and enhanced POI search within our navigation maps.​

When will my services stop working?

Toyota Supra Connect Concierge Services will be discontinued as of June 30, 2025.​

Sincerely,
BMW ConnectedDrive​
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Rensuhlo

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J29DB03

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Why did a thread have to be made to repeat exactly what is written in an email that literally everyone with the app will receive?
 

Vertex

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Vertex
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Why did a thread have to be made to repeat exactly what is written in an email that literally everyone with the app will receive?
Wanted to make sure that anyone who doesn't use it knows to I guess? :dunno::popcorn:
 
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TEH215

TEH215

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Rob
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Why did a thread have to be made to repeat exactly what is written in an email that literally everyone with the app will receive?
Good point. That didn't occur to me...
 

Johnny Utah

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Damn’t it! One more thing I didn’t know about or use ; )
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