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  1. Warranty issue- vibration 2021 Supra

    Thank you so.much. I'm at my wits end trying to sort this out. I'll follow your suggestion and obviously need a competent operator to manage the process. Much appreciate the info. ?
  2. Warranty issue- vibration 2021 Supra

    I wonder if the run flat tires are more prone to felt imbalance. I'm thoroughly disgusted with lack of buy in to solving the problem by 2 local Toyota dealer service depts. One tech makes a bad call and the customer is left to resolve it on his own.
  3. Warranty issue- vibration 2021 Supra

    I think its all a tire issue and how the suspension transmits road/ tire feel. I'm not done yet, still have road pressure tire balancing to do. Ultimately I might replace tires but that's a last resort.
  4. Warranty issue- vibration 2021 Supra

    Update- just had an alignment and front tire dismount and rebalance ( conventional, not road force) . The original issue is 90% gone. All this was complicated by some sloppy work- mixup of remounting wrong tire on wrong wheel front to back by powdercoating company. So, bottom line it's much...
  5. Warranty issue- vibration 2021 Supra

    TimM, thank you for that information?
  6. Warranty issue- vibration 2021 Supra

    I agree and they will be looked at 7-14. I will update you all on the outcome
  7. Warranty issue- vibration 2021 Supra

    Resonance is a great description. "Road steering resonance" even a better one.
  8. Warranty issue- vibration 2021 Supra

    That's the sensation I'm describing. Try it at 75 mph on the smoothest road surface you can find, see if it's most noticeable there. If Toyota refuses to acknowledge this is a driveability issue then I'll fix it on my dime.
  9. Warranty issue- vibration 2021 Supra

    That's a really good idea and I'll ask it be done.
  10. Warranty issue- vibration 2021 Supra

    We'll know more next week but the focus will be tires. As for Toyota and local dealers I havent given up on someone stepping up and trying to sort this out. Disappointed, Yes but this is a perfect storm of a BMW product, limited sales, pushed on family car techs unused to working on over...
  11. Warranty issue- vibration 2021 Supra

    Tires are the most likely issue. A friend, experienced, competent Porche tech drove the car yesterday, says he thinks tire tread design is likely the source.
  12. Warranty issue- vibration 2021 Supra

    The issue is most noticeable on smooth road surfaces. To date I've tried to work with the selling dealer, Toyota Customer Service , a second Toyota dealer and a Toyota Case tech rep in that order. Toyota dealer techs say it's just road surface resonance interaction with the suspension and...
  13. Warranty issue- vibration 2021 Supra

    Have you contacted the dealer and what was their response?
  14. Warranty issue- vibration 2021 Supra

    Appointment scheduled next week with a local suspension/alignment shop . Toyota dealer service might be good in some circumstances but not this one. " This is normal, it's not a problem" just doesnt give one much to go on. Better description is a high frequdncy, low amplitude shudder.
  15. Warranty issue- vibration 2021 Supra

    No, that's set at minimum and vibration is present regardless of lane position.
  16. Warranty issue- vibration 2021 Supra

    Excellent suggestion. I'll have it looked at. To date two local dealer service departments have JUST NOT been helpful.
  17. Warranty issue- vibration 2021 Supra

    I posted some weeks ago a description of vibration felt in the steering wheel of my new Supra. It's a resonating, fine vibration present in speed range 68- 8o mph. Toyota dealer techs (2) say there is no issue, that this is normal, that its inherent in how the suspension and steering transmit...
  18. Dealer Service Experiences

    I cant fault the last dealer for manner, cooperation, attentiveness and doing what a customer typically appreciates. But.....I continue to hear " That's normal road vibration" when I know its not. Granted, I'm particular but this is frustrating. I described the low amplitude vibe which is...
  19. Dealer Service Experiences

    Dealership service and parts depts are the main profit centers. And the Supra is less likely to affect revenue there because of small numbers likely to show up. So theres likely less equipment $$ are going to be spent. In fact I was told be a service manager they had to borrow tools for special...
  20. Dealer Service Experiences

    That's encouraging. My guess is the straightforward, routine work is more likely to be welcomed in Toyota service depts. I think in my case the technician was gunshy about diagnosing what to him was a minor nitpicky problem, wouldnt pay to get into it. didnt want to deal with it. The attitude...





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