Webweasel
Well-Known Member
- Thread starter
- #1
I'm sorta in shock right now. Yeah, I'll save 2 grand. Yeah, I really wanted a white one....But.... first 24 UK orders get the matte gray Supra....
I don't know how to feel right now. Email received from Toyota UK:
Thank you for placing your order for the new Supra. It is with sincere regret that we write to advise you it will not be possible for us to supply you with an A90 Special Edition. We realise this is likely to cause a great deal of disappointment so with this in mind I feel itās is vitally important to provide you with an explanation as to why this has happened.
Iām sure you will appreciate that the re-introduction of the Supra has been met with unprecedented level of interest and specifically a high level of demand for the A90 Special Edition. As a result of this demand, we experienced a technical failure in our order system which allowed orders to be accepted in excess of the available number of vehicles that were actually available. Unfortunately, it has not been possible for us to secure any additional supply of the A90 Special Edition. Please accept our sincere apologies for the frustration and disappointment this will cause you.
In light of the above and as a gesture of goodwill, your new Supra 3.0L Pro will be supplied with a free 2 year service plan and you will receive an invitation to attend a Toyota Gazoo Motorsport Event as a guest of Toyota (GB) PLC. We recognise this may be of little consolation but hope is goes some way towards restoring your faith in us.
You may prefer to wait to test drive the Supra 3.0L Pro before making your decision and, should this be the case, your reservation will be maintained during this time. If you would prefer instead to cancel your order, our team will arrange for your reservation fee to be refunded.
Please reply to this email how you would like to proceed and our team will be able to confirm the next steps.
We are truly sorry for any disappointment this may have caused, but hope you will continue with your order and look forward to welcoming you and your new Supra 3.0L Pro at a Toyota Gazoo Motorsport Event.
Yours sincerely
Richard Lacey
General Manager, Product Marketing
Toyota (GB) PLC
I don't know how to feel right now. Email received from Toyota UK:
Thank you for placing your order for the new Supra. It is with sincere regret that we write to advise you it will not be possible for us to supply you with an A90 Special Edition. We realise this is likely to cause a great deal of disappointment so with this in mind I feel itās is vitally important to provide you with an explanation as to why this has happened.
Iām sure you will appreciate that the re-introduction of the Supra has been met with unprecedented level of interest and specifically a high level of demand for the A90 Special Edition. As a result of this demand, we experienced a technical failure in our order system which allowed orders to be accepted in excess of the available number of vehicles that were actually available. Unfortunately, it has not been possible for us to secure any additional supply of the A90 Special Edition. Please accept our sincere apologies for the frustration and disappointment this will cause you.
In light of the above and as a gesture of goodwill, your new Supra 3.0L Pro will be supplied with a free 2 year service plan and you will receive an invitation to attend a Toyota Gazoo Motorsport Event as a guest of Toyota (GB) PLC. We recognise this may be of little consolation but hope is goes some way towards restoring your faith in us.
You may prefer to wait to test drive the Supra 3.0L Pro before making your decision and, should this be the case, your reservation will be maintained during this time. If you would prefer instead to cancel your order, our team will arrange for your reservation fee to be refunded.
Please reply to this email how you would like to proceed and our team will be able to confirm the next steps.
We are truly sorry for any disappointment this may have caused, but hope you will continue with your order and look forward to welcoming you and your new Supra 3.0L Pro at a Toyota Gazoo Motorsport Event.
Yours sincerely
Richard Lacey
General Manager, Product Marketing
Toyota (GB) PLC
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