Ultimateone
Well-Known Member
- Thread starter
- #31
Yup, when things go right you can't deny how quick and fast shipping things out to the customer is. But man if you have an issue it's a complete nightmare of a company. There's gotta be other places to look but there's options for stock wheels for sure but obv pricey.Quick update:
10/21 - First contacted Tire Rack about fitment issue
10/23 - Tire Rack requested more details and pictures of issue. I responded
10/26 - Tire Rack ordered return packaging
10/28 - Return packaging received. Reached out to customer service to schedule pickup
10/29 - Pickup was scheduled
10/30 - Wheels were picked up
11/02 - Wheels were delivered
11/04 - Return processed as a "DID NOT LIKE OR NEED Claim"
11/06 - Full amount refunded
So, just over two weeks from initial contact to refund.
Now, I need to find some winter wheels again. Unfortunately, it appears that winter tire options are a bit limited at the moment.
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