Whoaaa why do we have to lump millennials into this. We don’t claim him. That’s a boomer - note how he is confused with PayPal and technology. (Just kidding lol).
Perhaps the discretion is when EPH feels as though the cancellation is due to an issue on their side (such as something being discontinued etc), rather than when it’s a customer changing their minds.
I’d additionally put more trust that EPH knows more about the fees it’s paying. But let’s say...
A lot of dealerships provide paint touch up services for cheap. You might ask them what they charge.
Alternatively, with a bit of effort/patience and a good touchup kit, you can make this alot better on your own. Repainting a panel has its own downsides. If I were buying the car from you, I...