The 2021 News Really Bums Me Out / Buyer's Remorse

[John8]

they need it faster than that!

Hopefully, normally that is the minimum but they may come up with something sooner. Now they have found it is also transferred by the fecal route so fecal oral, and droplet. Most are one or the other, this is both!

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[JasonO]

Hopefully, normally that is the minimum but they may come up with something sooner. Now they have found it is also transferred by the fecal route so fecal oral, and droplet. Most are one or the other, this is both!

Not droplet, aerosol. Droplet falls out of the air by 2m. Aerosol stays suspended.

 

[John8]

Not droplet, aerosol. Droplet falls out of the air by 2m. Aerosol stays suspended.

It is droplet, not aerosol like TB. I have kept up on this. And yes, droplet goes out abut 6 feet, aerosol can stay in the air for a few hours.

 

[Axix23]

Scary stuff guys....

 

[JasonO]

It is droplet, not aerosol like TB. I have kept up on this. And yes, droplet goes out abut 6 feet, aerosol can stay in the air for a few hours.

The latest treatment guidelines from the China CDC to healthcare works is that this should be treated as being capable of spread through aerosol transmission in treatment environments. They are trying to keep their healthcare providers alive to keep that shit show under control, so I’d trust that over the US CDC or the WHO at this point for transmissibility precautions.

A month from now this unfortunately has a decent chance of being a pandemic, regardless of the exact details of transmission.

To get back on topic, how about all those regrets we are having about stuff we shouldn’t be regretful about.

 

[marcfs71]

Back to the original topic....

I called Toyota Customer Service and asked for the software update for the electronic dampers, differential and steering and they assigned me a case number and told me about TSB #0151-19 "Supra Reprogramming Guide" regarding the ECU Update Flash.

They told me to contact my local dealer which I did and the Service Drive Manager had me speak with the lead Tech that was trained for the Supra. I complained that the car was too soft and not responsive enough. After not getting a call back, I contacted Toyota Customer Service again and they gave me a new case number and told me that I would get a call from a Customer Relations Manager which I did. That person said they would speak with the Tech and also Toyota and ask If I could get the 2021 software update. After not getting a return call for 2 days, I went into the dealership and spoke with the Customer Relations Manager. She introduced me to the Service Director who said he spoke with Ryan Eklund, Field Service Specialist with Toyota and was told that the software would not be made available to 2020 Supra owners. I asked if I could pay for the software and was told "NO". I asked for Ryan's phone number and was told "NO".

I expressed my frustrations with not being able to get the software update and that Toyota is not being reasonable with their "Supra" customers. I mentioned that Tesla has provided software updates to current Model 3 Performance owners, BMW has provided software updates to current M2, M3 and M4 owners (I received one under warranty on my previous M2 for the steering system) and Chevrolet has provided software updates to current C7 Corvette owners.

I don't understand why Toyota will not offer the software update to current 2020 Supra owners. I understand that there will be different bump stops and the addition of strut tower braces but the dampers will probably be the same. If the software is meant to be done in conjunction with those new parts, Toyota should at least offer the complete package to current owners at an additional cost. I would gladly pay to get the update and new parts if they will improve the handling of the car since I use it for autocross and don't want to spend a lot of money on custom shocks which would also void the warranty on the car related to the suspension.

 

[Dannyvandelft]

Back to the original topic....

I called Toyota Customer Service and asked for the software update for the electronic dampers, differential and steering and they assigned me a case number and told me about TSB #0151-19 "Supra Reprogramming Guide" regarding the ECU Update Flash.

They told me to contact my local dealer which I did and the Service Drive Manager had me speak with the lead Tech that was trained for the Supra. I complained that the car was too soft and not responsive enough. After not getting a call back, I contacted Toyota Customer Service again and they gave me a new case number and told me that I would get a call from a Customer Relations Manager which I did. That person said they would speak with the Tech and also Toyota and ask If I could get the 2021 software update. After not getting a return call for 2 days, I went into the dealership and spoke with the Customer Relations Manager. She introduced me to the Service Director who said he spoke with Ryan Eklund, Field Service Specialist with Toyota and was told that the software would not be made available to 2020 Supra owners. I asked if I could pay for the software and was told "NO". I asked for Ryan's phone number and was told "NO".

I expressed my frustrations with not being able to get the software update and that Toyota is not being reasonable with their "Supra" customers. I mentioned that Tesla has provided software updates to current Model 3 Performance owners, BMW has provided software updates to current M2, M3 and M4 owners (I received one under warranty on my previous M2 for the steering system) and Chevrolet has provided software updates to current C7 Corvette owners.

I don't understand why Toyota will not offer the software update to current 2020 Supra owners. I understand that there will be different bump stops and the addition of strut tower braces but the dampers will probably be the same. If the software is meant to be done in conjunction with those new parts, Toyota should at least offer the complete package to current owners at an additional cost. I would gladly pay to get the update and new parts if they will improve the handling of the car since I use it for autocross and don't want to spend a lot of money on custom shocks which would also void the warranty on the car related to the suspension.

We all knew this was coming. It's been said time and time again that the Supra will get upgrades every year. The '20 is not "too soft" and it's not "underpowered". It's just not as powerful and stiff as the 2021. It's also been known that the upgrades aren't available for '20 owners. So making a big stink at a dealership just makes you "one of those guys" we roll our eyes at while we're on the phone listening to this crap. This is why you never buy a first model year. But that's what happens when you want the newest thing immediately. You sometimes get burned.

 

[Supraboi7]

Back to the original topic....

I called Toyota Customer Service and asked for the software update for the electronic dampers, differential and steering and they assigned me a case number and told me about TSB #0151-19 "Supra Reprogramming Guide" regarding the ECU Update Flash.

They told me to contact my local dealer which I did and the Service Drive Manager had me speak with the lead Tech that was trained for the Supra. I complained that the car was too soft and not responsive enough. After not getting a call back, I contacted Toyota Customer Service again and they gave me a new case number and told me that I would get a call from a Customer Relations Manager which I did. That person said they would speak with the Tech and also Toyota and ask If I could get the 2021 software update. After not getting a return call for 2 days, I went into the dealership and spoke with the Customer Relations Manager. She introduced me to the Service Director who said he spoke with Ryan Eklund, Field Service Specialist with Toyota and was told that the software would not be made available to 2020 Supra owners. I asked if I could pay for the software and was told "NO". I asked for Ryan's phone number and was told "NO".

I expressed my frustrations with not being able to get the software update and that Toyota is not being reasonable with their "Supra" customers. I mentioned that Tesla has provided software updates to current Model 3 Performance owners, BMW has provided software updates to current M2, M3 and M4 owners (I received one under warranty on my previous M2 for the steering system) and Chevrolet has provided software updates to current C7 Corvette owners.

I don't understand why Toyota will not offer the software update to current 2020 Supra owners. I understand that there will be different bump stops and the addition of strut tower braces but the dampers will probably be the same. If the software is meant to be done in conjunction with those new parts, Toyota should at least offer the complete package to current owners at an additional cost. I would gladly pay to get the update and new parts if they will improve the handling of the car since I use it for autocross and don't want to spend a lot of money on custom shocks which would also void the warranty on the car related to the suspension.

I mean... did they tell you when you bought the car that you would receive/are entitled to these updates? If not I don't see how they did you wrong but if they did that's another story

 

[marcfs71]

Yes I guess I am "One of those guys".....

Tesla (Model 3 Performance), BMW (M Cars), Porsche (GT cars) and Chevrolet (Camaro's and Corvette's) treat their customers a lot better than Toyota does! If Toyota seriously wants to compete with the other auto manufacturers in the specialty "Sports Car" market, they need to understand their customer base, otherwise I believe the very expensive Supra project will fail miserably!

 

[John8]

Back to the original topic....

I called Toyota Customer Service and asked for the software update for the electronic dampers, differential and steering and they assigned me a case number and told me about TSB #0151-19 "Supra Reprogramming Guide" regarding the ECU Update Flash.

They told me to contact my local dealer which I did and the Service Drive Manager had me speak with the lead Tech that was trained for the Supra. I complained that the car was too soft and not responsive enough. After not getting a call back, I contacted Toyota Customer Service again and they gave me a new case number and told me that I would get a call from a Customer Relations Manager which I did. That person said they would speak with the Tech and also Toyota and ask If I could get the 2021 software update. After not getting a return call for 2 days, I went into the dealership and spoke with the Customer Relations Manager. She introduced me to the Service Director who said he spoke with Ryan Eklund, Field Service Specialist with Toyota and was told that the software would not be made available to 2020 Supra owners. I asked if I could pay for the software and was told "NO". I asked for Ryan's phone number and was told "NO".

I expressed my frustrations with not being able to get the software update and that Toyota is not being reasonable with their "Supra" customers. I mentioned that Tesla has provided software updates to current Model 3 Performance owners, BMW has provided software updates to current M2, M3 and M4 owners (I received one under warranty on my previous M2 for the steering system) and Chevrolet has provided software updates to current C7 Corvette owners.

I don't understand why Toyota will not offer the software update to current 2020 Supra owners. I understand that there will be different bump stops and the addition of strut tower braces but the dampers will probably be the same. If the software is meant to be done in conjunction with those new parts, Toyota should at least offer the complete package to current owners at an additional cost. I would gladly pay to get the update and new parts if they will improve the handling of the car since I use it for autocross and don't want to spend a lot of money on custom shocks which would also void the warranty on the car related to the suspension.

DAPs (digital audio players), phones, computers, all get updates, which enhance performance or fix glitches/bugs. Sometimes as in daps, they find out that sound can be improved. I see nothing wrong with asking if Toyota has come up with software or is working on it, that may enhance the use and enjoyment of the Supra. With the computer involved and all the software, it seems reasonable that they could do this. Too bad they don't seem to be considering it.

 

[SupraBeast]

Back to the original topic....

I called Toyota Customer Service and asked for the software update for the electronic dampers, differential and steering and they assigned me a case number and told me about TSB #0151-19 "Supra Reprogramming Guide" regarding the ECU Update Flash.

They told me to contact my local dealer which I did and the Service Drive Manager had me speak with the lead Tech that was trained for the Supra. I complained that the car was too soft and not responsive enough. After not getting a call back, I contacted Toyota Customer Service again and they gave me a new case number and told me that I would get a call from a Customer Relations Manager which I did. That person said they would speak with the Tech and also Toyota and ask If I could get the 2021 software update. After not getting a return call for 2 days, I went into the dealership and spoke with the Customer Relations Manager. She introduced me to the Service Director who said he spoke with Ryan Eklund, Field Service Specialist with Toyota and was told that the software would not be made available to 2020 Supra owners. I asked if I could pay for the software and was told "NO". I asked for Ryan's phone number and was told "NO".

I expressed my frustrations with not being able to get the software update and that Toyota is not being reasonable with their "Supra" customers. I mentioned that Tesla has provided software updates to current Model 3 Performance owners, BMW has provided software updates to current M2, M3 and M4 owners (I received one under warranty on my previous M2 for the steering system) and Chevrolet has provided software updates to current C7 Corvette owners.

I don't understand why Toyota will not offer the software update to current 2020 Supra owners. I understand that there will be different bump stops and the addition of strut tower braces but the dampers will probably be the same. If the software is meant to be done in conjunction with those new parts, Toyota should at least offer the complete package to current owners at an additional cost. I would gladly pay to get the update and new parts if they will improve the handling of the car since I use it for autocross and don't want to spend a lot of money on custom shocks which would also void the warranty on the car related to the suspension.

Toyota does not want to cannibalize their updated model. Just go aftermarket and you will find everything you need.

 

[John8]

Toyota does not want to cannibalize their updated model. Just go aftermarket and you will find everything you need.

Yes but it is nice to have a warranty and not jeopardize it.

 

[marcfs71]

Toyota does not want to cannibalize their updated model. Just go aftermarket and you will find everything you need.

Obviously, Toyota updated the suspension, differential and steering systems because of complaints. Probably from people who track their cars.

If my car is not competitive with the 2021's and I don't want to buy a new car, I may be forced to buy aftermarket shocks and void my suspension warranty. I will have to live with the differential, steering system and less powerful motor though since there are no aftermarket parts that I can buy and stay in a "stock" autocross class.

 

[tadda]

 

[JasonO]

If you are tracking it, you may want to read the warranty terms in detail as Toyota / Lexus has historically frowned heavily on this and you may not have a warranty left after taking it to the track.

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