It was discovered after unwrapping the wheels from their packaging. I posted here the way I did because Apex basically ignored me for a week, when their automated email stated they usually get back to people within 24 hours. 7x24 is a long enough time that going the public route seemed like the best course of action, and it's so far gotten me a response from Apex (both in this thread and via email, where I would have preferred to keep this
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Wait, so you discovered the wheel was damaged and had them mounted ANYWAY?? No offense, dude, but nah. Pics or it didn't happen.It was discovered after unwrapping the wheels from their packaging. I posted here the way I did because Apex basically ignored me for a week, when their automated email stated they usually get back to people within 24 hours. 7x24 is a long enough time that going the public route seemed like the best course of action, and it's so far gotten me a response from Apex (both in this thread and via email, where I would have preferred to keep this
I did, yeah. I waited 2 months from the time I put the first deposit down to get them, and these ended up costing me waaaaaaay more than I planned (not Apex's fault, I got boned by UPS for duty/brokerage fees at the border) and I didn't want to wait for however long it may have taken to get me a replacement wheel (if that is even an option, I have no idea what my options are even now).
did they update you that yours was on the way??? i have gotten no update yet, im getting a little disappointed.... i ordered the same wheels but in anthracite, and had a set of 4 tires sitting in my garage for a month now.Got my set of SM-10RS in motorsports gold yesterday and they look amazing! They are 19.4lbs on my scale which puts them close to the same weight as the VS-5RS. I have yet to see another 18x11 wheel that can beat what Apex offers without having to go with magnesium so very glad I went with them. Still wish a clear or silver option was available but can't wait to get everything mounted and see how the CUL looks with gold.
They look fine to me just goto the track and get more road rash the other wheels should match after a few track days. Just get touch up paint that's all. I was thinking a spoke cracked or the rim itself was compromised. Just powder coat them a new color when they get more track rash. Do you pictures on the car ???@APEXRaceParts I used your "contact us" link on your website exactly a week ago today, stating that I received my wheels from the group buy, but that one of them was damaged. The auto reply email I received said someone would reach out to me, in less than 24 hours usually, to discuss it, and yet no one has. I'm more than a little disappointed by the lack of fucks your company has given thus far, considering how much you charge for wheels.
I'm attaching the photos I took the day they were installed. It looks like something was dropped on this spoke, as the box they came in was not obviously damaged, and none of the other wheels look to be damaged.
They did. Originally I had not realized that my email flagged it to spam so I reached out through the GangUp website and they reached out with the tracking numbers. All of my communications to them since the pledge was through there and they were quick on getting back to me. I think that they are shipping based on when each person pledged and I was within the first 100 to give you an idea. If your pledge was done a bit after that then they should just be working their way to your order. We also had to wait a bit more than the rest because of being a new model and having to wait for testing to be done before any got shipped.
Was curious if you’d gotten these mounted? I’d love to see some picsGot my set of SM-10RS in motorsports gold yesterday and they look amazing! They are 19.4lbs on my scale which puts them close to the same weight as the VS-5RS. I have yet to see another 18x11 wheel that can beat what Apex offers without having to go with magnesium so very glad I went with them. Still wish a clear or silver option was available but can't wait to get everything mounted and see how the CUL looks with gold.
Wrapped in 295/30/18 Continental ECF. Wanted 35 sidewall but these are not available in 295/35 so a bit of extra wheel gap traded for a longer lasting 200tw that can handle good heat. Net 0lbs difference between new and oem set was a sweet win too.
They look fantastic, thank you!Wrapped in 295/30/18 Continental ECF. Wanted 35 sidewall but these are not available in 295/35 so a bit of extra wheel gap traded for a longer lasting 200tw that can handle good heat. Net 0lbs difference between new and oem set was a sweet win too.
Thanks! I was really skeptical about the gold but dang it looks sweet on the CUL Grey. If you're on the fence about the color I say go for it. It's different and refreshing compared to most options offered for our cars and it looks so good.
