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Mis-sold pcp finance with Toyota financial services

Jambo

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Anyone on here going through or have had a successful claim on the pcp miss selling thing?
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Supra_UK_

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Isn't this still being investigated for now? I heard you can put a complaint in to get in a 'virtual queue' while the companies await the verdict...
 

Razors Edge

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You ended up buying outright tho?
I did also, was going to finance half via my credit union, but they pissed me off.

I asked the manager how much interest they would get from that loan, she answered, I asked if what they did is worth risking that interest plus my business, she refused to budge, I told her to check the loan now (it was literally 1-2 days old max) and it was paid in full. Moved my entire savings on top of that, had her check that also, seeing how it was quite a large sum. Hung up after laughing at her for being stupid, then did the survey.
 

Malcolm Feth

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I have to ask... How do you mis-sold PCP??? Having hard time understanding what that means. Isn't all in the legal agreement that you agree on?
 

BrettMRC

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I have to ask... How do you mis-sold PCP??? Having hard time understanding what that means. Isn't all in the legal agreement that you agree on?
I'm assuming the mis-sell would relate to final value or exit options?

It's a strange one...
 
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Jambo

Jambo

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I believe it’s to with dealers putting on secret commission, with out telling the customer. Give it a quick google and it’ll give you more information. Uk only though, just wondering if anyone else has put a claim in aswell.
 

Malcolm Feth

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I would assume that all dealers get a cut when they sell PCP. That feels absolutely normal! ?
 

eliotrw

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I would assume that all dealers get a cut when they sell PCP. That feels absolutely normal! ?
Thats true, but in some cases there were hidden fees which is why this has become a thing, I have heard Blackhorse (Lloyds) have earmarked 1billion for the pay outs for this.
 

Supra_UK_

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I tried this with a HP agreement PSA (Stellantis) I had a few years back, didn't work, they said it was all done right.
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