Supra Dupra
Well-Known Member
- Joined
- Jul 23, 2019
- Threads
- 6
- Messages
- 393
- Reaction score
- 532
- Location
- United States
- Car(s)
- Supra MKV LE (Nocturnal Black)
- Vehicle Showcase
- 1
- Thread starter
- #1
I'm sure I'm not the first person to have received a survey from "Toyota HQ" (it was a toyotaquality.com email address), but I just wanted to see what others' experiences had been with this. I took the time a while back to thoughtfully go through and provide answers to the survey and give them my honest thoughts, both good and bad. There were many things (e.g., wind buffeting, squeaky brakes, grabby windshield wipers, lack of in-cabin storage space, etc.) that I wrote detailed "complaints" about and provided links to relevant threads on this forum to show that I'm not the only person experiencing these issues. I did not mentioned anything trolley in my survey about "improving" the transmission by making it a manual or moving away from BMW parts, but I did express my concern (and experience thus far) that Toyota service shops have no idea how to work on this car and parts take forever to get in.
I wasn't expecting anything from it, but they just gave me a call today to thank me for my input and that said that they are grateful for the detailed information about what they can improve. I'm curious as to whether anyone else has had a similar interaction and, ultimately, whether our feedback does help improve future versions of the Supra - especially as a lot of these issues are pretty low-hanging fruit.
I wasn't expecting anything from it, but they just gave me a call today to thank me for my input and that said that they are grateful for the detailed information about what they can improve. I'm curious as to whether anyone else has had a similar interaction and, ultimately, whether our feedback does help improve future versions of the Supra - especially as a lot of these issues are pretty low-hanging fruit.
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