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Leather seat discoloration

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wombo

wombo

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For some more details:
The surface feels tacky when I spray cleaner and wipe it away. If I lightly scratch it with my finger nail, it appears to turn a lighter shade of red, but after a few moments it darkens again?
 

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Well I would bring it to the dealer and see what they say. I'm suspecting a cleaner you used might be a little too strong.
 

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I’ve never dyed my hair, obsessively clean so I honestly don’t know what it is.
Could be something off your hoodie then. Probably had a stain on it and rubbed off on headrest embedded it in.
 

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@wombo Did you buy this car new or used?
 

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Last question, are you the only person that drives this thing? Track it with a helmet on? No females or drag queens, ever?

It has the appearance of hair product penetration, but if it's never seen such things, it might just be a faulty piece of leather, shedding its finish where the pressure is applied. We've seen some things like that happen from time to time on dyed leather seat covers, and I remember a few steering wheels going to hell all on their own as well.

Take it to the dealer and plead your case.
 
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Last question, are you the only person that drives this thing? Track it with a helmet on? No females or drag queens, ever?

It has the appearance of hair product penetration, but if it's never seen such things, it might just be a faulty piece of leather, shedding its finish where the pressure is applied. We've seen some things like that happen from time to time on dyed leather seat covers, and I remember a few steering wheels going to hell all on their own as well.

Take it to the dealer and plead your case.
Apart from a handful of times I’ve let a friend test drive it, I’m the only one who’s driven it. First time tracking (with a helmet) is tomorrow actually haha. I’ve never used hair product. Guess I’ll make an appointment with the dealer and see what they say. The rest of the seat has light wear but it’s essentially nonexistent compared to the headrest so yeah something is off.
 

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I’m gonna have to call bullshit on no hair product, especially if it feels tacky. OP be driving like this…
IMG_1922.gif
 
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wombo

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Further update if anyone was still following:
Upon further examination they think that it’s actually the dye wearing off stupid fast and the color is the original leather color underneath that’s showing, which is why cleaning products aren’t doing anything.

The replacement seat arrived decently quick (few weeks), but they waited almost half a year for a wiring harness part that I found available to ship instantly at a Toyota parts store online. When I mentioned this the part mysteriously showed up the next day? They also were trying to tell me they had to order custom tools from Toyota to be able to swap the seats out and they couldn’t borrow it from another dealer or Toyota HQ (which is literally next door to them). Made more fuss and somehow those tools showed up magically too. Dropped my car off and then found out that they ordered the wrong color seat somehow, so it was back to waiting. This time the new seat arrived after another week, so thankfully I didn’t have to wait a stupid long time again. Car goes in tomorrow so I’m hoping this will be the end of it ?.
 
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Final update:
My previous service advisor got fired (lmao), after taking my car in the second seat that arrived turned out to have a defective zipper, and my door handle cover magically disappeared. Previous service advisor tried to say it wasn’t their fault, the technician never touched the door (to which I asked “then how did he get in the car?” ), but he said he’ll replace it. Fast forward a month with no update and I message my advisor only for him to tell me he no longer works there. I had to call the dealership to find out exactly what happened and they reassigned my case to another service advisor, who was fantastic in comparison. Great communication and got the job done quickly. Seat’s been replaced, and the door handle cover has been painted and installed. Seat looks a bit wrinkly, but the tech said that’s normal and with some wear it’ll smoothen out. Whole process took over half a year, but I feel like most of it was the previous advisor’s fault (who also had the nerve to ask me to give him 10/10 before the job was even finished)

IMG_5601.jpeg
 

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Final update:
My previous service advisor got fired (lmao), after taking my car in the second seat that arrived turned out to have a defective zipper, and my door handle cover magically disappeared. Previous service advisor tried to say it wasn’t their fault, the technician never touched the door (to which I asked “then how did he get in the car?” ), but he said he’ll replace it. Fast forward a month with no update and I message my advisor only for him to tell me he no longer works there. I had to call the dealership to find out exactly what happened and they reassigned my case to another service advisor, who was fantastic in comparison. Great communication and got the job done quickly. Seat’s been replaced, and the door handle cover has been painted and installed. Seat looks a bit wrinkly, but the tech said that’s normal and with some wear it’ll smoothen out. Whole process took over half a year, but I feel like most of it was the previous advisor’s fault (who also had the nerve to ask me to give him 10/10 before the job was even finished)

IMG_5601.jpeg
So is this the new seat you received? Or is it the one with the defective zipper?
 
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wombo

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So is this the new seat you received? Or is it the one with the defective zipper?
This is the new seat I received. I never got a picture of the defective one.
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