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Shipping Driver Likely Took my New Supra on a 50 Mile Joyride!!!

What should I do?


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Stook

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Late this afternoon, I took delivery of a new 2025 GR Supra 3.0 Premium. I hired a carrier to trailer it from PA to FL. It has become clear that it was driven very aggressively without my authorization for approximately 50 miles. We trust the dealer and suspected the shipper. The Bill of Lading (attached) signed by the driver and Dealer attests to an odometer reading on pickup of 1 mile. The carrier provided a photo of the dashboard from pickup that shows clear illuminated detail at the perimeter with the center appearing to be altered by blurring to obscure the odometer reading (attached). This should be verifiable through review of the digital file of the photo. The driver took a photo of the dashboard on delivery, but “oddly“ did not turn on the car to illuminate the odometer. The driver side floor mat was quite dirty on delivery, both on top and underneath. Upon leaving the delivery lot (local Lowe’s), I promptly toggled to the odometer which showed over 50 miles. At that time, gas mileage for the life of the car was only 11.8 mpg. My wife and I drove 100+ highway miles and the car exceeded 31 mpg. Still, that rate only increased total gas mileage for the car to 19.4. Clearly, to put 50 miles on this car at under 12 mpg must have required extremely aggressive driving. I will likely be requesting a Toyota dealership to access the car’s computer, which will provide the details of how, where, and when the car was driven. I considered getting an OBD-II tool to extract the data myself. However, I have read that this could harm the car.

Any thoughts or suggestions?

Kent



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Danimal

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That’s outrageous! I’d seek legal advice. Please keep us posted, this is salacious ? ???
 

lucky phil

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I'm finding it hard to believe the car only had 1 mile on it before the transporter guy loaded it. The car has a few miles put on it on the rolling road at the assembly line for a starter. The cars get driven at the factory then loaded on a truck then driven around the holding yard in Germany and onto a ship then all thats repeated again at the other end and the car is delivered to the dealer who then often drives it to fill the tank with fuel etc. I've never seen a vehicle delivered with 1 mile on it car or bike and I've taken delivery of around 40 or so new vehicles in my life. The high fuel usage can also be due to the car being idled for an extended period during PD as well.
The odometer reading on the paperwork could also just be a "punch any number in there because I'm too busy to actually check" kind of thing as well. 50 miles sounds a fair bit but who knows. Sometimes at the factory they drag a car off the line for an extended quality check. Mine had about 10 miles on it at delivery.
Don't worry about it being driven hard anyway believe me they don't baby them right off the production line in Germany in the rolling road cell. First time I saw it on the 3 series line I thought to myself all those owners out there carefully running them in per the handbook and the test guy is hammering it right off the production line.
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D3ad_Hand

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I mean just for your reference mine had 12km on it when I received it. Most cars from the dealership here have a few km like 10 8 12 so on or so forth. I don't live in the U.S so it's definitely different, but 50 miles is a lot. too many miles.
 

BMWAF

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We trust the dealer
Sorry, but this is your first problem.. and let me tell you, it's a doozy!

Secondly, I don't think Toyota will just give you the data you want; they don't trust you (or their dealers). Also, I strongly suspect that the 1 mile figure on the paperwork was just a placeholder: Almost all new cars have some miles on them before delivery. For me, anything over 20km (15 miles) is the point I start making noises about defecting a car.

I considered getting an OBD-II tool to extract the data myself. However, I have read that this could harm the car.
I think both statements you have made here are false. To my knowledge it's not possible for us to extract this data and using an OBDII tool to read data is very very unlikely to damage the car.

Unfortunately, the reality is that you have no idea who put the miles on your car. The paperwork will certainly placate the delivery driver and from a legal standpoint you will probably do OK getting some compensation, but again, I doubt this is what happened.

I think it is far more likely that:

1. The dealer put the miles on the car.
2. The dealer was aware the miles were on the car prior to handover.

I know the car is special to you (and to me too) but a delivery driver isn't likely going to risk their job for a quick spin in a Supra. In a 1961 Ferrari 250 GT California, maybe.
 

gixxersixxerman

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Absolutely zero chance it got picked up with 1 mile on it. They get miles put on at the plant, and during transport by ship then by rail depending on the dealership, then the PDI in some cases. It’s reasonable to have 10-20 miles on them before you finally get in or test drive. I’ve bought 2 cars that have had over 40 miles from the plant to PDI to customer test drives.


Honestly I wouldn’t even worry about it. I’ve people seen how these get driven from the factory testing to the initial shipping, you are by far not the first person to floor the vehicle. Break it in the way you see fit and enjoy the car. Don’t sweat it. Also I highly doubt the carrier really cares about “joy riding” a Supra, most have much more exotic cars and the majority of them couldn’t care less about joy riding them.
 

jchadwell

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Mine was a dealer trade. Came from a dealer a state away and had like 250-300 miles when I got it. I’m absolutely positive the guy who picked it up and drove it back to my local dealer followed the break in guidelines. To the letter. ?

There are numerous people on this forum, me included, who absolutely beat the shit out of our cars on track and at autocross and drag strips. They can take it just fine. You are worried about nothing.
 

BimmerGuy

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Ditto the opinions above that say that no car arrives with 1 miles on it, for all of those reasons.

I've tracked cars before, and usually my gas mileage when "beating the crap out of it" is below 10. Figuring that (as noted above) the car did a lot of idling while being shipped, PDI, deliver to you, mucking around the dealership, etc. 11 is above average.

Another thought: I've shipped a lot of cars. Quite often my plebian M2 (or whatever) is loaded up in a trailer along with Ferrari, McLarens, Lambos, etc. Most of these drivers, aside from being professionals who just aren't going to go for a "ride", have much more powerful and exciting cars to choose from. Most likely it was the wash boy at the dealer who was doing the prep and had to learn how to drive a stick, so why not use your car? LOL, j/k.

You worry too much. Enjoy the car!
 
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puzzled

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Did you check the tires for wear after delivery? Aggressive acceleration and cornering from a joyride could have shown some sign of wear.
+1 That would be the first place I would look.

At the end of the day OP, what are you going to do? Return the car? Probably not.. So why not just get past this and enjoy the rest of your life.. Yes it sucks but it is not unusual to get low mpg while the car is brand new even if the joyride wasn't that aggressive.
 

SoDakMk5

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Not sure if u have ever loaded a vehicle on a trailer. It’s typically running for some time and that will bring the mpg down. Also I beat the shit out of mine and I see 19mpg city. I started driving it hard at 200 miles.
I also find it hard to believe the dealer sent out a car with 1 mile on the odometer. Just driving from the plant to shipping and on to the boat, and boat to the port of entry , and on a truck and off the truck to the dealer and dealers Inspection. The lowest we see cars have is 3.5 miles as they come off the truck and we put miles on with PDI inspection. Not saying he didn’t take it for a joyride but they don’t come with 1mile on them.
 

Vertex

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As a few others have mentioned it is highly unlikely that the vehicle had 1 mile on it at the time of pick up and even delivery at the dealer.

I've only had 2 brand new vehicles, however, when I ordered the Mach 1 I had to spec I want to say it had 20 some miles on it when it came off the trailer at the dealer and I know nobody drove it as I personally know everyone at said dealer and they would not allow anybody to take anything out for any type of drive whether it was being putsed around or a joy ride on any sold vehicle (not to say this is how all dealers treat a sold car).

I do believe that someone may have driven it though being as it did have 50 miles on it and the picture of the cluster not showing any information seems to have been on purpose and not by accident. I also agree that you're not going to get any information trying to contact toyota. I would just go right to the highest person you can through the shipping company and I'm not sure what you'll even get out of them. Most dealers don't set up any kind of shipping services and it is all on the customer to do if they want the car shipped. If the dealer set up the shipping then I would be contacting the GM of the dealer if that's the case.

Either way, they should not have stamped 1 mile on the bill of sale for the car cause I've never seen or heard of any new vehicle, at least for the typical ones, where the car had 1 mile on the odometer or less.
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