Supra Connect

Chief131

Well-Known Member
First Name
Heath
Joined
Dec 1, 2020
Threads
1
Messages
45
Reaction score
37
Location
Oklahoma
Car(s)
2021 Supra 3.0
Weird question and something small and rather insignificant. Inside my Supra Connect app - it shows my car with a car cover on it...... my BMW did not do that, and it shows the car without a cover on the website. Just thought this was odd and wondered if it was something I had not activated.
IMG_8636.jpg
Sponsored

 

Tsar

Well-Known Member
Joined
Oct 18, 2019
Threads
6
Messages
718
Reaction score
838
Location
New Jersey
Car(s)
2020 Supra
Odd. Should display your car. Do you have full functionality in the app? Not that full functionality is anything close to the bmw app but still. Pic with uncovered car below:
 

Attachments

XtremeMaC

Well-Known Member
Joined
Aug 8, 2018
Threads
41
Messages
2,957
Reaction score
3,205
Location
_________ SE Michigan, USA
Car(s)
2020 Supra
Stored it for winter ?

List which services you have under that page and we shall compare
 

Zero

Active Member
First Name
Scott
Joined
Aug 22, 2020
Threads
2
Messages
38
Reaction score
18
Location
Waxhaw, NC
Car(s)
2021 Supra, 89 Supra
Mine has been displayed under a cover too ever since I have owned the car.
 
OP
OP
Chief131

Chief131

Well-Known Member
First Name
Heath
Joined
Dec 1, 2020
Threads
1
Messages
45
Reaction score
37
Location
Oklahoma
Car(s)
2021 Supra 3.0
Difference between ‘20 and ‘21?? Seems like those with car have ’20 and those with car cover have ‘21........ I have all features enabled. Maybe it is a New Years present for us?
 

zoltiz

Member
First Name
Andrew
Joined
Dec 23, 2020
Threads
1
Messages
5
Reaction score
2
Location
ATL
Car(s)
2021 Supra
2021 here, same cover image, website shows the car, even my color (maybe just a coincidence)
 

dkmcclelland

Well-Known Member
First Name
Dustin
Joined
Dec 21, 2020
Threads
4
Messages
65
Reaction score
44
Location
San Francisco
Car(s)
2021 3.0 GR Supra
Same thing on mine. Just bought it last month. On the phone with Customer Service now and the guy thinks I’m insane. Asked me “so you’re telling me you have a problem with how the car looks on the app, but it works perfectly. Okay let me research..... this....” ???‍♂??‍♂
25E9D29C-27A9-4CA7-A0ED-8342869DDE41.png
 

supradupra

Well-Known Member
Joined
Sep 27, 2019
Threads
4
Messages
136
Reaction score
113
Location
pa
Car(s)
2020 supra (soon)
mine shows a covered car still and has the entire time i have owned the car
 

XtremeMaC

Well-Known Member
Joined
Aug 8, 2018
Threads
41
Messages
2,957
Reaction score
3,205
Location
_________ SE Michigan, USA
Car(s)
2020 Supra
Besides a glitch on Toyota/BMW end, I'd suggest going into every menu on your phone/website and car and then update/accept and see if that changes it, including permissions on your car.

unnamed.jpg
2021-01-08 14_48_53-Toyota Supra Connect customer portal – connecting to your Toyota Supra dig...png
 

Xxyion

Well-Known Member
Joined
Nov 14, 2020
Threads
6
Messages
301
Reaction score
364
Location
Fremont
Car(s)
A91 Refraction Blue, 05' S2000
I cant seem to add my vehicle. Every time i try to add it via the last 7 of my VIN it just says an error has occurred.
 

XtremeMaC

Well-Known Member
Joined
Aug 8, 2018
Threads
41
Messages
2,957
Reaction score
3,205
Location
_________ SE Michigan, USA
Car(s)
2020 Supra
I cant seem to add my vehicle. Every time i try to add it via the last 7 of my VIN it just says an error has occurred.
From Canada? Even vin decoders fail on those. Ever tried yours on vin decoder?
 

jchall30

Well-Known Member
Joined
Aug 31, 2019
Threads
11
Messages
272
Reaction score
210
Location
KY
Car(s)
2021 Toyota Supra A91 Refraction 2021 Lexus UX250H
I have the same problem. Car cover image on the app and website. I have a open ticket with Toyota Telematics. Everyone should call that has this issue is what they told me to tell the people on this forum as I mentioned several people here has this issue
 

Probaholic1

Well-Known Member
First Name
Frankie
Joined
Jan 2, 2021
Threads
3
Messages
250
Reaction score
87
Location
Los Angeles
Car(s)
2021 Supra 2.0, 2015 Fiesta ST, 2005 Audi A4b6 2.7
nope i'm in the US in California.
I had the same issue couldn't register my car till I called Supra Connect Concierge to help me.
Sponsored

 
 




Top