2024 Supra possible diff leak

[jtsang25]

Mark, yes, the dealership has one certified/trained Supra tech and one Supra service advisor. If you've ever seen the car care nut videos on youtube, there are a couple that this Toyota master tech has that are specifically about the MK5 Supra for which he is certified. I would trust that guy to do the work, anyway. I attached one of his videos about Toyota vehicle production factories in a previous post.

You know that the Supra techs only train for like a day or two to get certified. I was told my car was only going to get handled by the supra tech, but the guy that ended up working on it follows me on instagram and messaged me that he worked on it (wasn't certified). Nothing happened but Toyota doesn't really care about the supra.

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[FLtrackdays]

You know that the Supra techs only train for like a day or two to get certified. I was told my car was only going to get handled by the supra tech, but the guy that ended up working on it follows me on instagram and messaged me that he worked on it (wasn't certified). Nothing happened but Toyota doesn't really care about the supra.

I don’t know if Toyota doesn’t care. But she’s definitely the (hottest) red headed step child for sure! My BMW dealer paid a lot more interest to her. But even then, they are large dealerships where most go to train on how to change your fluid w/out stripping the threads on the oil drain plug.

 

[razorlab]

Toyota doesn't really care about the supra.

Shhh. He watched a YouTube video that stated they did. He also made rubber circles and worked with Japanese companies, and all Japanese companies are the same, right?

 

[concept]

You know that the Supra techs only train for like a day or two to get certified. I was told my car was only going to get handled by the supra tech, but the guy that ended up working on it follows me on instagram and messaged me that he worked on it (wasn't certified). Nothing happened but Toyota doesn't really care about the supra.

Yes, according to the Car Care Nut, he underwent that training about the BMW technology behind the Supra. I would assume that this guy has had previous hands-on experience with Toyota differentials.
I have been in more than a few auto service shops and have witnessed techs helping each other. I really doubt that any manager or owner tells his tech to avoid getting advice/opinions from other techs about service techniques or tooling. Assemblers and service technicians follow protocols that encourage teamwork and not working in isolation.

But make no mistake that Japanese companies DO care about their reputation. They would likely be embarrassed if the Supra were having the myriad of issues that the C8 Corvette has had.

 

[concept]

I don’t know if Toyota doesn’t care. But she’s definitely the (hottest) red headed step child for sure! My BMW dealer paid a lot more interest to her. But even then, they are large dealerships where most go to train on how to change your fluid w/out stripping the threads on the oil drain plug.

Based upon what I have experienced at the dealership, many employees (especially the younger ones) are proud of the Supra. My guess is that the service folks are overworked, causing them to anger some customers. That's why I may be driving up there to chat in-person.

 

[J29DB03]

My guess is that the service folks are overworked, causing them to anger some customers.

Probably from so many people taking their car in to be looked at for no reason.

 

[concept]

Supra tech photos of leak:

 

[jtsang25]

Yes, according to the Car Care Nut, he underwent that training about the BMW technology behind the Supra. I would assume that this guy has had previous hands-on experience with Toyota differentials.
I have been in more than a few auto service shops and have witnessed techs helping each other. I really doubt that any manager or owner tells his tech to avoid getting advice/opinions from other techs about service techniques or tooling. Assemblers and service technicians follow protocols that encourage teamwork and not working in isolation.

But make no mistake that Japanese companies DO care about their reputation. They would likely be embarrassed if the Supra were having the myriad of issues that the C8 Corvette has had.

My comment had nothing to do with working together and getting advice. Non Supra techs technically "aren't suppose to" work on the car. That's why you can just take your car to any Toyota dealer without a Supra tech there.

My car wasn't even worked on by the supra tech. So they went against their so called policy.

 

[concept]

My comment had nothing to do with working together and getting advice. Non Supra techs technically "aren't suppose to" work on the car. That's why you can just take your car to any Toyota dealer without a Supra tech there.

My car wasn't even worked on by the supra tech. So they went against their so called policy.

So your dealership is the same as the one I went to? Most dealerships are independent, based upon what I've seen.

 

[jtsang25]

So your dealership is the same as the one I went to? Most dealerships are independent, based upon what I've seen.

I'm just saying like what everyone else is. You put to much faith into the supra tech that probably sat and watched a power point all day just to get certified.

 

[lucky phil]

Supra tech photos of leak:

From these images if it's leaking from a seal it' appears to be the half shaft/drive shaft seal not the input/tail shaft shaft seal your tech mentioned. I'd still be looking at the oil level though. If it's venting oil from the breather it still may be running down and getting blown around by airflow giving the appearance of a half shaft/drive shaft seal leak.
Phil

 

[razorlab]

Supra tech photos of leak:

Where is the photo of the leak at the driveshaft? Those are the axles. I still think it's from the breather but whatever.

 

[Tacoma714]

Toyota paid a survey company to spend 20 minutes with me to rate and pinpoint areas for improvement. Why would they do that if they don't care? I've worked with Japanese engineers and they should be giving lessons to US and German auto company engineers. They consider their reputation to be very important. Consumer Reports just published an issue in which the most to least reliable auto companies are listed. Lexus/Toyota are at the top, where they are every year. Don't kid yourself, Toyota's reputation is very important to them.

I guess I am an optimist, but that's why I will do whatever I can to find root causes and get them reported. In this case, it's not my job; rather, it is my goal and hope.

Don't we all receive this survey phone call for marketing and advertising purposes? I've been in sales and marketing for 16 years and I know that type of phone call when I hear one.

 

[Tacoma714]

Can confirm.



Awww.

They don't care mate. Your brand new car still has wind buffeting issues that were there four years ago.. maybe stick that in the survey too.

Nothing will change. The GRMN will come in 2025 and will have minimal updates/revisions.

 

[razorlab]

Don't we all receive this survey phone call for marketing and advertising purposes? I've been in sales and marketing for 16 years and I know that type of phone call when I hear one.

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