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Dealership Joy Ride Shenanigans?

jmikes

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You really do need to keep in mind that sales people are hired to make money and as such aren't interested in helping with problems or refund requests. That's what service and management is for. In my experience Toyota service people have always been some of the best you can get from a dealership if you go directly to them instead of hounding the salespeople.

If even the customer service/management people won't help you, see if it's a chain dealership (like Autonation in my area that own multiple dealers) and not a one-off and hound their corporate office until someone helps you.
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azanon

azanon

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Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.
 

OF Hero

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Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.
This feeling will pass, hopefully sooner than later once you get your refund.

And I think you will start to get excited once you are on that “new car hunt” again.

Best of luck!
 

lucky phil

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Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.
This sort of thing pisses me off as well. The lesson, don't hand over any money until you pick up the car and checked it over.
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