Dealership Joy Ride Shenanigans?

[jmikes]

You really do need to keep in mind that sales people are hired to make money and as such aren't interested in helping with problems or refund requests. That's what service and management is for. In my experience Toyota service people have always been some of the best you can get from a dealership if you go directly to them instead of hounding the salespeople.

If even the customer service/management people won't help you, see if it's a chain dealership (like Autonation in my area that own multiple dealers) and not a one-off and hound their corporate office until someone helps you.

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[FitmentIndustries]

Ok.......... you got me on this one. I can't tell if this is an AI post or not.

What in the name of Stone Cold Steve Austin are you talking about? Better question, what have you done lately with your Z4?

 

[azanon]

Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.

 

[OF Hero]

Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.

This feeling will pass, hopefully sooner than later once you get your refund.

And I think you will start to get excited once you are on that “new car hunt” again.

Best of luck!

 

[lucky phil]

Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.

This sort of thing pisses me off as well. The lesson, don't hand over any money until you pick up the car and checked it over.

 

[NocturnalEmber]

Thank you for all the help and advice guys. I'll be calling and emailing the right people tomorrow.

The entire experience has dampened my enthusiasm for automobiles. For the past 5 years of my life, I was on the 'Cars are a depreciating asset/Financial Frugality' mindset. I did everything right and purchased a home after a lot of saving and proper investing.

i decided to treat myself a little and buy the Supra since it is a decently reliable vehicle and has relatively low running costs. I even got the vehicle insured at $110 a month. Dealerships are bad for the auto industry. People would buy way more vehicles if it was a seamless and transparent process.

Don't let your desire to treat yourself sour the experience if at all possible. Yeah, that was annoying and it rubbed you the wrong way, but try to not let that effect the next car (whether a supra or not) that is waiting for you. I'm not saying go in blind and ignore your previous experiences, but try not to let it potentially set you up for looking at the next one in a negative way.

 

[Cameraman]

Exactly this. I have bought quite a few cars across the country, and flown to pick them up. I have never sent a deposit, or down payment before my arrival. I just let my sales guy know I had it and they would courtesy hold the car for me until I arrived, sometimes after the dealership closed due to flight delays. You just have to find a good dealer.

 

[azanon]

Exactly this. I have bought quite a few cars across the country, and flown to pick them up. I have never sent a deposit, or down payment before my arrival. I just let my sales guy know I had it and they would courtesy hold the car for me until I arrived, sometimes after the dealership closed due to flight delays. You just have to find a good dealer.

They told me they need the funds before they were good to deliver the car because they feared that I might be a scammer that is going to leave with the car after giving them a bogus check.

I got preapproved with my credit union and got them the check in 3 business days using UPS air mail. I finally got the FedEx tracking number for the returned check today. I let my credit union and loan officer know.

 

[Eastwood]

They told me they need the funds before they were good to deliver the car because they feared that I might be a scammer that is going to leave with the car after giving them a bogus check.

Yeah well, that's no excuse to take the car for an 80 mile joy ride.

 

[Sleepymkv]

My car had 76 miles on it, not a ordered car, it was a dealer swap at some point. The navigation didnt work still at that point. Took it to another dealer and they plugged something into the usb from bmw and it worked in under an hour not driven. If this was a car you ordered I'd be pissed. I know they have to do a pdi, nav is on that pdi and I believe a short drive, they better have removed the shipping spacers also from the suspension if they joy rode it. You can always take your supra to another dealer to get the nav running, I did that. No charge. Car was out in a littler over 1 hour.

 

[Supradawg]

Wow. I'd be pissed if I were you too. Hope you find the car you want, if i'm paying for a brand new car I'd hope to get a car that wasnt beat on.

 

[NocturnalEmber]

During my supra search I dealt with some very odd dealers. One in particular would not accept a wire transfer and had the audacity to suggest I go around Manhattan and try to obtain $15,000 worth of money orders. Yeah, no.

 

[Razors Edge]

They told me they need the funds before they were good to deliver the car because they feared that I might be a scammer that is going to leave with the car after giving them a bogus check.

I got preapproved with my credit union and got them the check in 3 business days using UPS air mail. I finally got the FedEx tracking number for the returned check today. I let my credit union and loan officer know.

The funny thing about all that Is they were the scammers! So you sent the check to the scammers, kind of ironic, huh? ?!?!

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